Why Business Professionals Use Social Media

Close to 86% of the respondents in a survey had been found to be using social media for their business. Of them, a majority use the service for marketing purposes. Here are the different ways business professionals use social media:

Marketing : 57%
Internal collaboration and learning : 39%
Customer Service/Support : 29%
Sales : 25%
Human Resources : 21%
Strategy : 16%
Product Development : 14%
Other : 31%