Most Used Community Tools Among Online Retailers

It is no news that social media is hot among online marketers. Over 50% of the marketers who were surveyed in a study were already active users of social. Here are the community tools that were either popular among online marketers or those that marketers intend to use in the future:

1. Facebook fan page
2. Twitter publishing
3. Customer reviews
4. Blogs
5. Viral Videos
6. Facebook Connect
7. Social Listening
8. Questions and Answers
9. Community Forums
10. Product Suggestion Box